Maybe contracts are scattered across Outlook, SharePoint, DocuSign, Excel and shared drives.
Maybe lawyers are chasing approvals, searching for the latest version, manually tracking expirations or answering the same status questions over and over.
Maybe low-risk agreements still land on Legal's desk even when the language has already been approved.
Or perhaps you simply don't have a reliable way to answer questions like:
The problem isn’t that Legal needs to work harder. They need a better system to carry the load.
Legal professionals are well-trained to negotiate, redline, manage risk, protect the organization and help the business make good decisions. They're not hired to be system administrators.
Yet without the right contracting environment, highly skilled lawyers can end up spending a disproportionate amount of their day doing administrative work and manually moving information from one place to another.
That's why one of the most important measures of a good CLM isn't simply whether contracts are stored in it. It's whether the system gives time back to Legal.
PFI benchmarks of a solid Contract Lifecycle Management (CLM) platform point to the potential for:
That's the transformation we're interested in:
We're not replacing lawyers. We're giving them more time to be lawyers.
There is another trap: a company recognizes that its contracting process needs improvement, buys new software — and ends up with a more expensive version of the same problem.
And before long, Legal is administering the new system as well as the old workarounds. A successful CLM requires the right platform to be configured around the way your organization actually works.


JHensley Consulting provides Agiloft licenses together with the implementation, development, training, and ongoing support needed to make the platform work in practice.
We configure Agiloft around your organization’s actual contracting requirements — from workflow design, integrations, and legacy-contract migration through go-live and post-launch development.
JHensley Consulting has spent 7 years focused on Agiloft, worked with 50+ clients, completed 35+ implementations and brings 30 years of combined experience across the team.But experience before launch is only part of the point.
Many software engagements have a built-in frustration: one team sells the vision, another implements it, another takes over support. And every time the client needs help, they have to explain their business all over again.
JHensley Consulting takes a different approach. The technical and business team that builds your Agiloft environment remains involved in supporting and developing it later. That means the people helping you in Phase 2 already understand what happened in Phase 1. You don’t have to re-explain your business every time the system evolves.
The result? You have an implementation, support, and business development partner that remains involved as the system evolves.
As Century Housing grew, managing its lending process through Word, Excel and email became increasingly difficult. Information lacked a centralized home, version control was inefficient, and loan committee work required cumbersome back-and-forth communication.
Working with JHensley Consulting, Century implemented a customized Agiloft environment around its lending process — from borrower application and due diligence through underwriting, approval and funding. Information was centralized, workflows and tasks were automated, and multiple stakeholders could work from the same loan information.
Century transformed a fragmented, manual process into a centralized, automated workflow. Teams gained better visibility into due diligence and borrower risk, multiple people could work on the same loan simultaneously, and credit memos and loan documents could be generated using information already captured in the system.
The result: less manual work, less back-and-forth communication and an immediate return on Century’s Agiloft investment.
The firm wanted to get each new company started with the right contract templates, approval matrix and contracting infrastructure already in place.
The challenge was establishing that foundation early. New companies can move and grow quickly, leaving little time to play catch-up once contract volume and complexity surge.
JHensley Consulting developed a repeatable Agiloft implementation process so each new company could start with a proven contracting foundation.
Existing contracts are migrated from the venture capital firm’s Agiloft environment into the new company’s system, giving the team its legacy contract data from the start.
Each new company begins with established templates, approvals and contract data rather than having to build its contracting infrastructure after demand has already increased.
The venture capital firm also has greater confidence that its investment is protected because contracts are properly vetted through established internal controls before being sent out for signature.
And as each new company grows, JHensley Consulting already understands the foundation it started with — making it easier to evolve the system and apply best practices as contracting needs become more complex.
The result: a repeatable contracting foundation that helps new companies start with control — and scale without having to play catch-up later.
Managing transactions with more than 3,100 franchisees across North America was complex. The company had more than 240 document types spanning a wide variety of transactions, making it difficult for franchisees and internal teams to know what was required — and who needed to act next.
JHensley Consulting helped create a franchisee portal that gave franchisees a clear checklist of the tasks required to complete each transaction, while allowing them to update basic information themselves.
Behind the scenes, prebuilt workflows automatically routed internal tasks to the appropriate people, giving both sides a more structured process for moving transactions forward.
Instead of relying on back-and-forth communication to determine the next step, franchisees could see what was required of them while internal teams received the right tasks through predefined workflows.
The result was a more organized, self-service process for managing complex transactions across thousands of franchisees.
Book an initial call with JHensley Consulting.
We'll talk through how your team manages contracts today, where Legal is losing time, where risk or visibility may be an issue, and what you would want a CLM to do differently.
Then we can look at whether Agiloft is a sensible fit.
There is no charge for the initial conversation and no high-pressure sales pitch.
If there's a good fit, we'll explain what a sensible next step looks like.
If there isn't, you'll know that too.
*PFI figures referenced throughout this letter are potential benchmark impacts and should not be interpreted as guaranteed results for any individual organization.